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Tips for Plumbers looking to generate more business Part 4
To get more business you need to get in front of more people. If you join your local Chamber of Commerce and go to some mixers with the professional looking brochures and business cards that will...
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Is your business booming or are you just getting by?
I always wonder why some business owners I speak with tell me their business is going great and others complain about how slow it is. They could be the same type business in the same geographic area...
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Customer Service first impressions
I think I have written about this before, but due to several recent events I thought it would be relevant to cover this subject again. Since I run a business, I get quite a few calls from people trying...
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Health Risks in the plumbing occupation.
Many people don’t think of plumbing as a high health risk occupation. However, plumbers have constant exposure to infectious water, body fluids, dirty plumbing tools, etc. When they get a cut on the...
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There is so much information out there right at your fingertips!
I get quite a few telemarketing calls these days and I am sure that many of you reading this post get them too. Now, if you are on this website, reading this post, you probably know what...
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Marketing recommendations of things to do that will differentiate your...
A customer asked me what type of things they could do that would stand out from their competitors. We were discussing something about how the company sends out notice of a sale on water heaters and I...
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Phone etiquette, back to basics!
“you can’t afford any hangups”Something came across my desk the other day about “how you answer your phone” It got me thinking that this is one of the most important things for a service company, yet...
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Treat your customers how you would like to be treated
I was reading an article the other day which dealt with someone’s experience dealing with contractors. It reminded me of a remodel we had to do several years ago due to a flood. It was an...
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Guest Blog from Donley Service Center
Essential Plumbing Tricks You Should Know This Blog post courtesy of our friends at Donley Service Center In the tricky world of home maintenance, plumbing is often regarded as an intimidating...
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5 Ways to Achieve Better Customer Service For Your Plumbing Company
Customer service is an extremely important component of any business. After all, without customers there is no business! It’s necessary to keep current customers happy in order to encourage repeat...
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Overcharging a Customer Will Damage Your Reputation!
When a customer calls up your plumbing company, there’s a good chance that they are in need of a professional repair ASAP. They are in a vulnerable position and you could take advantage of that if you...
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Utilize Proper Phone Etiquette to Grow Your Plumbing Business
Every contact a potential customer has with your plumbing business can either help to get you a sale, or result in you losing the sale. In many cases the first point of contact that a potential...
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New Licensee Introduction – Ram Plumbing
Ram Plumbing is a new 1-800-PLUMBING licensee. Ram Plumbing has been in the plumbing business since 1983 in the Tucson, AZ market. It’s a well-established family business that was started by Ramon...
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Ways to Market Your Plumbing Business Online
When people are looking for a service provider one of the first places that they look today is online. After all, people can find a solution to any problem that they have with just a few clicks of...
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New Licensee Introduction – Full Spectrum Plumbing, Inc.
Full Spectrum Plumbing, Inc. is a new 1-800-PLUMBING licensee. Full Spectrum Plumbing focuses on the Fort Myers, FL area and has been serving the counties of Lee, Collier, and Charlotte since 2000....
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How to Provide a Great Customer Experience Right from the Start
To be successful in any service industry, not just the plumbing industry, it requires two things. First, you need to provide an excellent service. Being “just good enough” in your industry isn’t going...
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Stay In Touch with Customers to Gain Repeat Business
In addition to generating business from new customers, a focus of your marketing strategy for your plumbing business should be to gain repeat business from previous customers. In order to generate...
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Offer Incentives for Customers to Give You Referrals
When someone is in need of a service provider, such as a plumber, they want to make sure that they select a plumber that does good work at a fair price. Conducting a quick Google search might result in...
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Plumber Marketing Materials to Be Remembered By
One of the best sources of new business for a plumber is referral business. The customer gives you a call with the intention of hiring you. They already know how much you charge and that you do good...
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New 1-800-PLUMBING Licensee Expanding Into Additional Markets
Ram Plumbing has been in the plumbing business since 1983 in the Tucson, AZ market. In 2013, Ram Plumbing launched an office in Phoenix with goals of increasing residential emergency repair and getting...
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